Deliveries

All deliveries will be shipped by our courier DPD. Each package comes sealed with temperature-controlled wrapping, with ice-packs also included inside to ensure you receive your organic meals at fridge temperature.

 

When will my food be delivered?

Our current delivery days are Tuesday, Thursday, Friday and Saturday.

 

Can I track my parcel?

DPD will send you a text message and/or an email the morning of your delivery with all your tracking information, this part of our deal with DPD

 

Where do you deliver to?

We deliver nationwide!

 

What if my order arrives damaged?

If there is a problem with the package you receive don’t hesitate to contact us! Please email us at: orders@equalshealth.co.uk and we will get back to you as soon as we can

Our Meals

Allergy Advice

Information on allergens will be clearly displayed on the label of your organic meals and also on our website. If you have any queries or wish to seek further allergen advice please email us at: orders@equalshealth.co.uk

 

Do I have to reheat my food?

Grab and Go Range – Most of our organic meals can either be eaten cold or reheated using a microwave. If you wish to reheat your food please follow the instructions provided on the box – (heating instructions are a guide)

Frozen range – These meals are to be heated up either in the microwave or oven. Please follow the instructions on the packaging. Always make sure your meals are piping hot……but make sure you let it cool down before eating.

 

Do you have halal options?

We currently don’t offer a halal menu. However, this is something we hope to add in the near future!

 

Do you have any vegan or vegetarian options?

Yes, we have meals specifically designed for you! Please check the additional information on our menu.

Product Information

How long do the meals last?

Frozen range – Pop these straight in the freezer when you receive your box of organic goodness. The shelf live of the meals will be on the packaging but is usually 6 months.

 

How do I know what exactly is in my meal?

Each individual box you receive will have a label showing all the ingredients included within. This information is also available on our online menu.

 

Who are your suppliers?

We make a strong effort to source the freshest, high-quality produce from local and ethical Organic suppliers. Ensuring you receive meals with the absolute best ingredients available is something we constantly strive to achieve.

 

Are you a certified Organic business?

Yes! We are extremely proud to say that we are a fully certified organic business and are members of the Soil Association. There are detailed and strict audits, processes and product tests that must be carried out to be a certified organic supplier. We are one of just a handful of business in the country that produce healthy organic meals.

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